About Clovaria
Let us Introduce you to Clovaria
Who are Clovaria ?
Clovaria is an independent online beauty store operated by Lecossi L.L.C-FZ, based in Meydan Grandstand, Dubai, United Arab Emirates. We are not a cosmetics manufacturer; instead, we carefully select trusted brands and resell reliable beauty and personal care products. Our mission is to make online beauty shopping straightforward, dependable, and time-efficient.
What We Offer
Everyday Beauty Essentials
We curate makeup, skincare, and haircare items that people genuinely use daily – high-quality products from reputable suppliers rather than passing trends.
Transparent Information & Fair Pricing
All product details and store policies are written clearly and accessibly. Shipping times, return conditions, and other essential information are easy to locate-without misleading marketing claims.
Secure Payment Options
We accept major credit and debit cards as well as digital wallets such as Apple Pay, PayPal, and Google Pay. Payment security and use conditions are governed by our Terms of Service.
Respect for Your Privacy
We safeguard all personal information and honor your privacy preferences. Our Privacy Policy explains data handling and rights.
How We Operate
Clovaria functions as an independent online retailer, sourcing products from verified wholesalers and delivering directly to customers through support@clovaria.com.
Merchant of Record: Lecossi L.L.C-FZ (also managing Shopify and Shopify Payments accounts).
Payments: Processed securely via Shopify Payments; no card or CVV data is stored on Clovaria servers.
Fulfillment: Orders are dispatched from our Türkiye warehouse (Düzce).
All orders are shipped DDP (duties and taxes prepaid), so under normal circumstances customers pay no extra fees on delivery. If you ever receive an unexpected charge, please contact our support team and we will assist you.
Carriers: We use Aramex for Shipping within the United Arab Emirates.
Our Services
HTTPS-secured checkout and PCI DSS-compliant payment processing
Orders are usually prepared quickly, within 1–3 business days as stated in our Shipping Policy
Full order tracking and prompt support (average response time: ~10 hours)
Easy returns with free prepaid labels for eligible items, as described in our Return & Refund Policy.
Our Story -Why Clovaria Is Different
Clovaria was founded to simplify beauty shopping through honest listings, verified sourcing, and consistent shipping ideal for customers seeking fast delivery without surprise import costs. Our bi-national team, located across the UAE and Türkiye, merges precise operations with a shared passion for skincare and makeup.
Customer Support
For assistance with orders, products, or returns, please visit our Contact Us page for current service hours and communication options.
Our Commercial Information
Website Name: Clovaria.com
Company Name: Lecossi L.L.C-FZ
Licensing Authority: Meydan Free Zone
License Number: 2537570.01
Tax Registration Number: 105182024700001
Registered Address: Meydan Grandstand, 6th Floor, Meydan Road, Nad Al Sheba, Dubai, United Arab Emirates
Fulfillment Warehouse Address: Burhaniye mah Necmettin Tayhan sok no 4 / A Merkez Düzce
E-mail: support@clovaria.com
Contact Form: Visit our Contact Us page
Phone: +971 5 518 66365
Customer Service Hours: Sunday-Thursday, 10:00 AM – 5:00 PM (GMT+4)
Support Languages: English & Arabic
Avg email response: Avg 10 hours
Payments are processed via Shopify Payments on behalf of Lecossi L.L.C-FZ (Merchant of Record).
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Phone Support Line
You can reach our Call Centre Line Mon–Fri, 10:00 AM–5:00 PM (GMT+4).
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E-Mail Support Line
You can reach us 24/7 via our email address. We will respond within an average of 10 hours.

