Disclaimer

We care deeply about your safety and comfort. We check and make sure that all products we sell are sealed and within their normal expiry period, but everyone’s skin is different - please try a small patch test before full use, just to be safe. If you ever experience a reaction or concern with a sealed, in-date product, we kindly ask that you reach out to the product’s manufacturer directly, as they’re best equipped to help.

Our Commercial Information

Brand Owner & Operator (UAE): LECOSSI L.L.C-FZ

Licensing Authority: Meydan Free Zone

License Number: 2537570.01

Tax Registration Number: 105182024700001

Registered Address: Meydan Grandstand, 6th Floor, Meydan Road, Nad Al Sheba, Dubai, United Arab Emirates

Merchant of Record (UK) & UK Customer Support Contact: STATU GLOBAL LTD

Companies House (Scotland): SC855606

VAT Number: GB502706524

D-U-N-S Number: 233980748

Registered Office: 4 West Seaside, Prestonpans, Scotland EH32 9BA, United Kingdom

Fulfillment Warehouse: Burhaniye Mah. Necmettin Tayhan Sok. No 4 / A, Merkez / Düzce, Türkiye

E-mail: support@clovaria.com

Contact Form: Visit our Contact Us page

UK Customer Service Phone: +44 7458 038211

English Customer Service Phone (US): +1 929 377 2181

Arabic Customer Service Phone (UAE): +971 5 518 66365

Customer Service Hours (UK): Mon-Fri, 2:00 PM – 10:00 PM (UK Time)

Support Languages: English & Arabic

Avg email response: Avg 10 hours

Billing Descriptor Disclosure: Depending on your transaction and payment method, your bank/card statement may show "STATU GLOBAL LTD" and/or "CLOVARIA".

Business Disclosure: Clovaria.com is operated by LECOSSI L.L.C-FZ (UAE). For eligible orders, payments may be processed via Shopify Payments on behalf of STATU GLOBAL LTD (UK) as the Merchant of Record. The merchant responsible for your specific transaction is the entity identified at checkout and in your order confirmation.